| 1 | General description of the course and film projection on communication | - |
| 2 | Self awareness, ways to self-awareness, self-awareness exercises | [1] s 16-35, [3] s 26-31, [2] s 41-79, [4] s 41-45 |
| 3 | Codes of conduct (passive, confident, aggressive, manipulative behaviour) | [1] 137-145, [4] s 229-258 |
| 4 | Me-language and appropriate way of requesting | [4] s 219-228 |
| 5 | Empathy and empathetic communication | [4] s 84-97, [2] s 123-126, [3] s 37-38 |
| 6 | Cognitive aspects of human, cognitive schemes, cognitive distortions | [5]s 1-36 |
| 7 | Stress and coping with stress | [1] s 26-35, [3] s 65-70 |
| 8 | Problem solving | [2] s 323-345 |
| 9 | Variables affecting communication, communication types, social and professional communication and other factors that negatively affect communication for the sustainability of open and effective communication | [4] s 32-44 |
| 10 | Interpersonal relations, communicative conflicts, conflict resolution | [4] s 4-31,[2] s 80-169 |
| 11 | Communication rules, therapeutic communication theory, transactional analysis | [4] s 58-83 |
| 12 | Therapeutic and non-therapeutic communication, patient-midwife communication | [4] s 98-163, [2] s 80-169 |
| 13 | Communication in special cases (children, terminal phase patient and family etc) | [4] s 164-205, [1] 95-145 |
| 14 | Communication in special cases (individual with traumatic experience, individual without verbal communication, unconscious patient | [4] s 164-205, [1] 95-145 |