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SHU2034 / ORGANIZATIONAL COMMUNICATION IN AVIATION OPERATION
GENERAL INFORMATION ABOUT THE COURSE
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Practical
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Course Objective
To provide students with communication skills. To gain the ability to read verbal and non-verbal forms of communication. Communication to be able to evaluate the prominent procedures and methods in the process. To be able to comprehend individual and social ommunication. In communication to gain the ability to analyse problems.
Brief Content of the Course
The Importance of Communication in Social Life and Factors Affecting the Realisation of Effective Communication. Travel Organisations Organisation and Communication Structure. The Importance of Organisational Communication, Vertical - Horizontal Communication Channels and Communication in these Channels Factors. Effective Communication with Customers in Organisational Communication.
Prerequisites
Course Objectives
Course Objectives
1
Have knowledge about organisational culture in aviation businesses
2
Can learn the organisational structure of aviation businesses
3
Can develop verbal and non-verbal communication skills
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Course Category
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Expertise /Field Courses
Communication and Management Skills Courses
Social Sciences