| 1 | Defines the principles of quality management. |
| 2 | Understands the philosophy of quality management in businesses and the importance of successfully implementing quality management. |
| 3 | Recognizes Quality Management Systems and explains standard conditions. |
| 4 | Defines the quality assurance systems (ISO standards) and implementation processes of businesses in various sectors. |
| 5 | Follows up quality management and quality control in businesses. |
| 6 | Follows the practices and latest developments of businesses regarding quality. |
| 7 | Explains the Concept of Continuous Improvement (KAIZEN) and KAIZEN Techniques. |