| 1 | The role and significance of front office operations to ensure understanding by the students. |
| 2 | Front office operations for all activities conducted by the student to perform a computer program and manual processes. |
| 3 | Used in the front office of each kind of machine, tool and instrument (fax, telephone, önkasa) use by the student to perform easily. |
| 4 | Carry out the sale of businesses and student accommodation room reservation for the room with all kinds of blocks can easily do. |
| 5 | Attitudes towards the customers at the front office, reception and adoption of the realization of the teaching of the hotel guests. |
| 6 | Used in the front office all the documents, reports, books, forms and so on. be filled by the student and the knowledge about these documents. |
| 7 | Front office to learn the terms used. |