FACULTY OF ECONOMICS AND ADMINISTRATIVE SCIENCES / INTERNATIONAL TRADE AND LOGISTICS / UTL4048 - TOTAL QUALITY MANAGEMENT

GENERAL INFORMATION ABOUT THE COURSE

           
Course Code Semester   Course Type   Course Level   Course Language
     
  
Course Title Theoretical Practical ECTS
Turkish Name of the Course
Course Coordinator E Mail
Assistant Staff of the Course E Mail
Course Objective
Brief Content of the Course
Prerequisites

Course Objectives
 
Course Objectives 
1To teach students the concept of quality and the importance of enhancing customer satisfaction.
2To apply continuous improvement methods in business processes in order to increase efficiency.
3To encourage employee participation in quality management processes and to foster teamwork.
4To develop methods for reducing and preventing error rates in production and service processes.
5To use quality control tools and techniques to analyze and improve processes.
 
Course Category
Course Category Percentage
Basic Vocational Courses
Expertise /Field Courses
Communication and Management Skills Courses