| 1 | Has knowledge about self-awareness and self-image. |
| 2 | Has knowledge about the concept of communication. |
| 3 | Is able to recognize the variables that affect communication. |
| 4 | Knows Empathy and Sympathy, Empathic Communication |
| 5 | Is able to recognize therapeutic communication and facilitating techniques. |
| 6 | Is able to recognize approaches that hinder communication. |
| 7 | Knows different types of behavior. |
| 8 | Is able to recognize communication conflicts. |
| 9 | Knows Communication Theories |
| 10 | Is able to recognize the concepts of anxiety and stress |
| 11 | Knows Problem Solving Methods |
| 12 | Has the ability to communicate in special situations. |