| 1 | Quality concept | [1]p:13-15 |
| 2 | The concept of quality, standards and standardization | [1]p:13-15 |
| 3 | standard and standardization | [2]p:15-260 |
| 4 | The importance of the standard manufacturing and service sector | [2]p:15-260 |
| 5 | Management quality and standards | [1]p:36-38 |
| 6 | Management quality and standards, environmental standards | [1]p:36-38 |
| 7 | Environmental standards | [2]p:15-260 |
| 8 | Quality management system models | [2]p:15-260 |
| 9 | Mid-term exam. Quality management system models, strategic management | [2]p:15-260 |
| 10 | Strategic management | [2]p:15-260 |
| 11 | Government participation | [2]p:15-260 |
| 12 | Process management system | [2]p:15-260 |
| 13 | Resource management system | [2]p:15-260 |
| 14 | EFQM Excellence Model | [2]p:15-260 |