| 1 | Understands methods and strategies to increase the efficiency of automotive service processes. |
| 2 | Understands decision-making processes in service management and gains practical skills. |
| 3 | Continuously improves service operations by using quality management systems. |
| 4 | Knows effective service management techniques to increase customer satisfaction in the automotive sector. |
| 5 | Applies financial analysis methods to optimize service costs and ensure stability. |
| 6 | Establishes a relationship between automotive waste, environmental factors and sustainability. |