1 | To be able to understand methods and strategies to increase the efficiency of automotive service processes. |
2 | To be able to understand decision-making processes in service management and gain practical skills. |
3 | To be able to continuously improve service operations by using quality management systems. |
4 | To know effective service management techniques to increase customer satisfaction in the automotive sector. |
5 | To be able to apply financial analysis methods to optimize service costs and ensure stability. |
6 | To be able to establish a relationship between automotive waste, environmental factors and sustainability. |