| 1 | To discuss the importance of self awareness with regard to patient-profession communication |
| 2 | To specify the characteristics of human behaviour (passive, aggressive, manipulative, and confident) |
| 3 | To specify the effects of back feeding with me-language and communicating requests with 4R technique on social relations |
| 4 | To know people with their cognitive and affective learning |
| 5 | To discuss coping with stress and problem solving |
| 6 | To specify appropriate strategies in conflict resolution |
| 7 | To explain the importance of profession-patient relation |