| 1 | Developing skills in effectively planning, managing, and optimizing daily postal and courier operations. |
| 2 | Gaining the ability to effectively use industry-specific software and technologies. |
| 3 | Enhancing skills in ensuring customer satisfaction and effectively managing customer relationships. |
| 4 | Increasing the ability to track and stay informed about current developments, trends, and national/international regulations in the postal and courier sector. |
| 5 | Developing the ability to manage operational risks according to the size, value, and other characteristics of the cargo. |