| ÖÇ1 | learns basic quality concepts, quality improvement, the dimensions and elements of quality |
| ÖÇ2 | learns that quality comprehension is a life style |
| ÖÇ3 | learns TQM and its principles |
| ÖÇ4 | learns the application and the scope of ISO 9000:2000 Quality Management System Standard |
| ÖÇ5 | learns the philosophy of zero-error production and zero-stock sales |
| ÖÇ6 | knows the quality standarts process |
| ÖÇ7 | knows the goals, properties and benefits of TQM |
| ÖÇ8 | learns how to implement the TQM successfully |