| 1 | Hospitality Industry Definition and Organizational Structure of the front office. | Book (1) and Books (2) |
| 2 | Front Office Employee Management Department. | Books (3) and Book (4) |
| 3 | Front office and hotel businesses and the Meanings of Terms Used. | Book (1) and Books (2) |
| 4 | Front office Room Types and Room Sales. | Book (1) and Books (2) |
| 5 | Front Office Reservation, Reception, Önkasa, Plant Operations Management. | Book (1) and Books (2) |
| 6 | Customer (Guest) Relations between the front office staff. | Book (1) and Books (2) |
| 7 | Front office systems in use in the functioning of the front office of the Department. | Book (1) and Books (2) |
| 8 | Hotel Business Customer Groups, Types, Expectations and Complaints. | Book (1) and Books (2) |
| 9 | Guest Accounts and Payment. | Book (1) and Books (2) |
| 10 | Front office work shift and this shift the Standard Works. | Book (1) and Books (2) |
| 11 | Booking Process and the Adoption of Customer Fulfillment and hotel operations. | Book (1) and Books (2) |
| 12 | Held in front office Reports, Forms and Transcripts Kulllanılan. | Book (1) and Books (2) |
| 13 | Front Office Department of Relations with Other Unallocated. | Book (1) and Books (2) |
| 14 | Security Section Front desk. | Books (3) and Book (4) |