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NİĞDE ÖMER HALİSDEMİR UNIVERSITY
Information Package Course Catalogue
Information on the Instutition
University Senate and Executive Board
Organization Chart
Akademic Calendar
General Information
General Admission Requirements
General Registration Prosedures
Rules and Regulations
Recognition of Prior Learning
Diploma Supplement
Arrangements for Academic Guidance
ECTS Credit Allocation
Name and Adress
Degree Programs
Short Cycle
First Cycle
Second Cycle
Third Cycle
Course Catalogue For Exchange Students
General Information for Student
Cost of Living
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Insurance
Learning Facilities
Cultural and Social Facilities
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Intenational Programs
Language Policy and Courses
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Financial Support for Students
Facilities for Special Needs Student
Student's Affair Office
Practical Information For Exchange Students
Life in Niğde
OTO2031 / Customer Relations
Contents Of The Courses in a weekly Period
Hafta
Subjects
Sources
1
Communication
2
Definition of communication
3
Communication techniques
4
Active listening
5
Rhetoric
6
Registration
7
Registration requirement and the importance of doing
8
Parts of the service record cards
9
The minutes of delivery
10
Business writing sections
11
Business writing sections
12
Data collection methods
13
Data evaluation methods
14
Quality standards
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