| 1 | Can learn the theoretical meaning of the concept of communication |
| 2 | Can learn the types of communication |
| 3 | Can recognise the problems encountered in communication and offer solutions |
| 4 | Can establish a relationship between body language and verbal communication |
| 5 | Can establish a relationship between individual communication and public communication |
| 6 | Can improve the ability to communicate and assist passengers |
| 7 | Can easily share aviation-related terms and concepts learned in other courses, both verbally and in writing, with teammates or managers. |